Meet Miles, a Field Technician at Proper Sky, providing hands-on managed IT services and onsite IT support to organizations across the Greater Philadelphia area. He thrives on solving real-world technology challenges and helping clients see the impact of reliable IT firsthand.
Hands-On IT Support and Client Success
Rotating between key client offices keeps Miles’ work exciting and allows him to build meaningful relationships every day. He plays a critical role in the success of clients like GPCA, a Philadelphia-based nonprofit supported by Proper Sky. Through his hands-on partnership, Miles helped GPCA transform legacy IT systems into mission-aligned technology - boosting operational efficiency, cybersecurity, and organizational growth.
In his role, Miles provides onsite troubleshooting, network maintenance, endpoint support, and cybersecurity best practices, ensuring Proper Sky clients stay productive, secure, and scalable.
Growing His IT Career at Proper Sky
A Bucks County native and Penn State graduate with a degree in IT and a minor in Cybersecurity and Risk Analysis, Miles values the collaborative culture at Proper Sky. He has recently earned MS-900 certification, CompTIA Network+, and Security+ certifications, further strengthening his expertise. Miles appreciates that the Proper Sky team encourages professional growth while offering the flexibility to maintain a healthy work-life balance, and Miles is continually advancing his skills to better serve clients.
Life Outside of Work
Outside of the office, Miles enjoys traveling (especially to Costa Rica), collecting movies, and making hip-hop and R&B music. His expertise, enthusiasm, and personal touch make him an invaluable part of the Proper Sky team.
Learn more about Proper Sky’s managed IT services and the team supporting organizations across Philadelphia, Bucks County, and the Greater Philadelphia region.
