Webinar Recap: Cybersecurity the Proper Way — A Deep Dive into MDR with BlackPoint

Thank you to everyone who joined our recent Managed Detection and Response (MDR) Cybersecurity webinar featuring special guest Nicole LaDue from BlackPoint. We appreciate all our clients who took time out of their day to attend and engage with us on such an important topic.
If you missed it, don’t worry — the full webinar recording is available here.
During this session we shared insights into today’s cybersecurity landscape, explained how MDR enhances protection, and answered client questions about implementation, response protocols, and what to expect moving forward.
Top 5 Takeaways from Our MDR Cybersecurity Webinar
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Cyber Threats Are Growing Smarter — and More Costly
Cyberattacks are becoming increasingly sophisticated, with threat actors now leveraging AI to craft more convincing phishing emails, fake invoices, and social engineering schemes. Small and midsized businesses remain prime targets, facing average incident costs of $264K — and $631K for ransomware events that often go undetected for months. -
MDR Delivers 24/7 Protection Beyond Endpoints
Unlike traditional EDR, Managed Detection and Response (MDR) monitors your entire environment — endpoints, cloud, and networks — using real-time detection and human analysts to minimize false positives and act fast. -
Fast, Coordinated Incident Response
When a threat is detected, SOC services disable affected accounts, notifies Proper Sky, and follows a custom escalation plan to alert leadership quickly and reduce downtime. -
Detecting Advanced Attack Techniques
MDR identifies tactics like lateral movement and session hijacking early, stopping attackers before they can steal data or encrypt systems. It also strengthens vulnerability management across IoT and third-party apps. -
Strengthening Cyber Insurance Coverage
Implementing MDR can help organizations reduce cyber insurance premiums and enhance coverage eligibility. By demonstrating proactive threat detection and rapid response capabilities, businesses position themselves as lower-risk policyholders while improving protection against email compromise, ransomware, and wire fraud claims. -
Rapid Response and Compliance Readiness
BlackPoint’s MDR delivers a 15-minute response time for alerts, with most critical incidents addressed in just minutes. Proper Sky’s MDR is structured around the NIST Cybersecurity Framework — Identify, Protect, Detect, Respond, and Recover — ensuring our managed cybersecurity services meets industry best practices and maintains compliance across their security posture.
Q&A Highlights
Q: How intrusive is MDR for end users?
A: MDR focuses on monitoring system processes and network activity — not individual user behavior. It’s designed to protect, not to surveil.
Q: What happens during an incident?
A: The SOC isolates affected systems, alerts Proper Sky, and follows your organization’s escalation path to ensure leadership is notified and response actions begin immediately.
Q: How does MDR affect my existing insurance policy?
A: MDR adoption can positively impact your premiums and coverage. We recommend notifying your insurance provider to document this added layer of protection.
What’s Next?
Following the session, here’s what you can expect moving forward:
- Incident Response Call Flow Setup: Proper Sky will work with your team to establish your escalation order and contact list for incident notifications.
- Cyber Insurance Notification: We encourage all clients to inform their insurers about MDR implementation for potential coverage updates.
- End User Communication: Proper Sky will assist in communicating MDR rollout details to your employees, ensuring transparency and understanding.
At Proper Sky, we’re committed to helping our clients stay one step ahead of evolving cyber threats — with proactive protection, rapid response, and continuous visibility.
If you’d like to learn more about MDR or Proper Sky's cybersecurity services for businesses contact us today.
