--- title: Third Party Providers description: EULA's and Contract Terms for third party service providers that customers may be subject to the terms and conditions of --- [## Services ](https://propersky.com/services) [## Industries ](https://propersky.com/industries) ![](https://propersky.com/hs-fs/hubfs/AdobeStock_534476114(1).jpeg?width=430&height=266&name=AdobeStock_534476114(1).jpeg) # Third Party Providers To enhance the Service Offerings provided by Proper Sky to our Clients, Proper Sky may utilize third-party providers for certain services. In addition to Proper Sky, Client MAY BE legally bound to the third-party provider’s Terms and Conditions.  Client may also be subject to and any other agreements and documents presented by the third-party provider that are required to provide the services, each as amended by the third-party provider from time to time. Third Party Providers may be changed/replaced during the service period.  For our clients, we will inform you via e-mail of the change and advise of the new terms and conditions link for such services.  We will update this site with the most up to date terms and conditions we are aware of. | Vendor | Description | | --- | --- | | [Microsoft Customer Agreement](https://www.microsoft.com/licensing/docs/customeragreement) | Microsoft's Customer Services Agreement. All Customers Must Adhere to it. | | [Axcient / eFolder](https://axcient.com/legal-notices/) | Data Backup Provider, Particuarly Office 365 & Google Workplace | | [Microsoft Partner Agreement](https://propersky.com/wp-content/uploads/2021/09/Microsoft-Partner-Network-Agreement.pdf) | Terms and Conditions Proper Sky is responsible for adhering to in our Microsoft partnership. | | [Microsoft Indirect Reseller Agreement](https://propersky.com/wp-content/uploads/2021/09/MPA_Indirect-Reseller_US-Eng-v2-Locked.pdf) | More Terms & Conditions Proper Sky is responsible for adhering to in our Microsoft Indirect Reseller relationship. | | [Microsoft Service Agreement](https://www.microsoft.com/en-us/servicesagreement) | Microsoft Service Level Agreement | | [Star2Star](https://www.star2star.com/terms-and-conditions) | One of our legacy phone provider partner's agreement. | | [IT Glue](https://www.itglue.com/terms/) | Documentation System we use. | | [Connectwise Control](https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/On-premises_licensing/On-premise_end-user_license_agreement_(EULA)) | Tool used to provide remote support and their service agreement | | Connectwise Manage | Waiting on Vendor | | [StorageCraft](https://www.storagecraft.com/legal/license-agreement) | Whole Disk Backup Provider Service Agreement | | [Connectwise General Terms](https://www.connectwise.com/terms) | Proper Sky's Terms and Conditions for Hosted, On-Premise Support | | [Connectwise Master Agreement](https://www.connectwise.com/globalassets/media/documents/legal/connectwise-master-agreement-software-saas-and-education-and-services-addendum-10120.pdf) | Large Agreement that controls Proper Sky's use of many Connectwise Products | | [IDAgent](https://www.idagent.com/eula) | Tool Used for tracking DarkWeb leaks and End-User security training contract. | | [Threatlocker](https://portal.threatlocker.com/popups/terms.aspx) | Terms and Conditions outlining application ring fencing software that we use. | | [Kaseya](https://www.kaseya.com/legal/reseller-terms-and-conditions/) | Company that owns many products we use and their legal conditions. | | [SentinelOne](https://www.sentinelone.com/legal/) | Autonomous Endpoint Detection & Response Tool and their | | [Sonicwall](https://www.sonicwall.com/legal/) | Network Hardware and Software Provider | | [ActiveTrak](https://www.activtrak.com/legal/) | Used to Monitor and Report on Employee Productivity | | [MSP 360](https://www.msp360.com/company/legal.aspx) | Backup Software, typically used in backing up desktops and occasional cloud migrations. | | [Connectwise Brightgauge Terms](https://www.brightgauge.com/terms-of-service) | KPI and Client Facing Reports, Metrics & Dashboard | | Connectwises Data Processing Addendum | https://www.connectwise.com/globalassets/media/documents/legal/connectwise-data-processing-addendum-82620.pdf | | [Connectwise Brightgauge Acceptable Use](https://www.brightgauge.com/acceptable-use-policy) |   | | [Connectwise Brightgauge DMCA](https://www.brightgauge.com/dmca-policy) |   | | [Cisco EULA](https://cisco.com/go/eula) |   | | [Intermedia](https://www.intermedia.com/legal/agreements) |   | | [DUO](https://duo.com/legal/terms) |   | | [SimpleSat](https://www.simplesat.io/legal/) |   | | [Google Legal](https://policies.google.com/terms?hl=en) |   | | [Google Workspaces Terms](https://policies.google.com/terms?hl=en) |   | | [Mimecast](https://www.mimecast.com/legal/) |   | | [Ingram Micro Maas360 Agreement](https://sg.cloud.im/legal/ibm-maas360-terms.aspx) |   | | [Namecheap](https://sg.cloud.im/legal/ibm-maas360-terms.aspx) |   | | [Cisco Stealthwatch](https://www.cisco.com/c/dam/en_us/about/doing_business/legal/seula/stealthwatch_enterprise.pdf) |   | | [Symantec Desktop Encryption](https://docs.broadcom.com/doc/encryption-pgp-10.2-eula-en) |   | | [ESET](https://help.eset.com/eula/?lang=en-US) |   | | [Zoom](https://explore.zoom.us/en/eula-terms-of-service/) |   | | [Blackpoint Cyber](https://blackpointcyber.com/privacy-policy/) |   | | [WP Engine](https://wpengine.com/legal/) |   | | [Lenovo](https://www.lenovo.com/us/en/legal/) |   | | [AWS](https://aws.amazon.com/agreement/) |   | | [AutoElevate](https://www.autoelevate.com/terms-of-service/) |   | | [Perch](https://perchsecurity.com/terms-of-service/) |   | | [Twilio](https://www.twilio.com/legal/tos/) |   | Proper Sky, Inc. 100 S. Keswick Ave Glenside, PA 19038 [sales@propersky.com](mailto:sales@propersky.com) [877-477-6759](tel:+18774776759) Last Edited on 2018-02-26 ![](https://propersky.com/hs-fs/hubfs/raw_assets/public/pike-child-proper-sky-2024/images/footer-bg.jpg?width=1800&height=1200&name=footer-bg.jpg) ## No BS. Just Proper IT. Ditch mediocrity and gain more. More time, more results, and more confidence to focus on what matters most. 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