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This month we’re thrilled to introduce you to Philip on the helpdesk support team. Role at Proper Sky When you call into Proper Sky, Philip is one of the first people you’ll speak to help get your issue or request documented and resolved. And lucky for you,...

  We are thrilled to announce that Proper Sky is rolling out a new Zero Trust Security solution to all clients to enhance protection from the evolving threat landscape. In today's digital age, the foundational belief that underpinned the internet's creation — a world where every user, device,...

  Are you taking the time to evaluate your strategic partners and vendors? Are you getting the value you deserve? Are your evolving business needs adequately met? Your IT services provider is no exception.  At Proper Sky we talk to several small businesses every week who outsource...

  As business leaders, you aren’t just tasked with managing staff, increasing revenue, and maintaining a positive company culture. You’re also responsible for dealing with digital threats and the broader umbrella of cybersecurity. Especially for small business owners, that responsibility can feel momentous, considering that cyberattacks frequently...

  This month we're excited to spotlight Dan, Proper Sky's Senior Project Engineer. Dan has been with the team since June and brings over 12 years of experience in the MSP industry and several advanced certifications - CompTIA Advanced Security Practitioner (CASP+), Microsoft 365 Certified: Azure...

  Let’s face it, the IT industry moves fast, so fast it’s nearly impossible to keep pace with all of the new products or features available today. But evaluating your existing Small Business IT services, familiarizing yourself with what your peers are doing, and identifying ways...

When it comes to Fully Managed IT vs. In-House IT, both options are great. The "better" of the two options, is the option that fits your company best. Decisions Decisions...

The Rising Tide of Ransomware Understanding what ransomware is and preparing for such attacks is no longer optional but a critical necessity for all companies. In 2023 it is estimated that 73% of every business in the world was affected by ransomware attacks to some degree....

Non-profit organizations are increasingly facing complex IT challenges as all sorts of threats emerge at a rate that is nearly impossible to keep up with. These challenges, if not addressed effectively, can hamper their ability to serve their missions. These organizations are integral to addressing...

Top Challenges for MSPs in 2023 Managed Service Providers (MSPs) are oftentimes a versatile organization that offers IT services, ensuring smooth, secure, and efficient operations. As we wave goodbye to 2023, we look back on the year and discuss the top challenges for MSPs in the...

Unraveling MSPs and MSSPs Navigating the complex world of IT services, particularly the distinction between a Managed Service Provider (MSP) and a Managed Security Service Provider (MSSP), is vital for businesses in today's digitally driven landscape. This in-depth article elucidates the core differences, roles, and benefits...

For Business Owners Seeking Reliable IT Solutions As a business owner managing a growing company, your focus should be on scaling and operations, not getting bogged down by IT issues. This is where onsite IT support becomes a game changer, especially for businesses with 20 to...

While it may sound like it, an MSP promising to save you money really isn't too unlikely. As technology advances, so do companies' tech stacks. The cost of business, employment, keeping up with tech and infrastructure advancements, etc., can all become very expensive very fast....

The Benefits of Managed IT Services for Healthcare: Enhancing Efficiency, Security, and Patient Care The healthcare sector's increasing reliance on technology has amplified the complexity and cost of managing IT infrastructure. As with most industries, the impact of technology is almost immeasurable. While this may be...

Managed Service Providers (MSPs) are critical in helping healthcare organizations adhere to HIPAA regulations. MSPs help in identifying and mitigating risks, managing data protection, and responding to cyber threats, thereby ensuring the healthcare practice’s security and compliance. MSPs also play a crucial role in...

Exploring Robust Solutions for Physical Backup Storage Have you ever pondered the robustness of your backup strategy? Physical backups stand as enduring sentinels against data loss, and we're here to navigate the myriad of options available. Why Physical Backups Are Crucial Digital convenience comes with risks. System failures,...

Overcoming Spotify's Auth 74 Error Spotify has become an essential part of the daily lives of millions, offering a vast library of music and podcasts at the touch of a button. However, technical errors like the error code auth 74 can abruptly halt your listening experience....

What is the AI Executive Order? In a decisive move, President Joe Biden issued an AI Executive Order on October 30, 2023, marking a move in hopes of creating a future where artificial intelligence (AI) is safe, secure, and trustworthy. This order is not merely a...

Windows Task Manager is a utility that provides information about the computer's performance and running software, including the names of running processes, CPU load, memory usage, and more. Below, we discuss how to move Task Manager to another screen. One problem that users may run into...

Cost savings with an MSP One of the main selling points of a managed service provider to their clients is the overall costs saved by the hiring company. There is a long list of reasons that may attribute to the cost savings found within managed IT...

Nonprofit IT Support Nonprofits operate with the aim of serving communities around them and causes close to them. While nonprofits are doing good, you can be sure that cybercriminals see no boundaries in targeting them. A prime example is the cyberattack on The International Committee of...

What is QR Code Phishing? As a result of Covid-19, many things in our world changed. Some small, some large, some significant, some not so much. For the most part, life as usual has resumed and the changes we saw have since been reverted. One of...

Understanding the Vade Phishing Tool What is Vade? Vade is a comprehensive phishing solution that helps organizations protect their employees from email-borne threats. It uses a variety of tools to help further protect individuals from these threats; this would include machine learning, artificial intelligence, and human expertise...

What is a Zero-Day exploit? A zero-day exploit is a hacking term that refers to taking advantage of a vulnerability or security flaw in a software or system that is unknown to the developers. This means that attackers can use the exploit to attack and compromise...

iPhone 15 Overheating Issues As technology continues to advance at a rapid pace, so does the evolution of Apple’s beloved iPhone series. The latest offering, the iPhone 15, is no exception, bringing a slew of innovations and upgrades to the table. However, amid its cutting-edge features...

Google Results About You - a Google-site to find pages that contain your information. They do ask you to fill in a short form though the rest is pretty automated - goo.gle/resultsaboutyou. ';--have i been pwned? - Have I Been Pwned? is a useful...

Are the Phish Getting Smarter? In the modern, interconnected world, the importance of staying alert to a regrettably-common phishing attempt cannot be overstated. With cyber criminals becoming increasingly sophisticated, recognizing a phishing attempt early is crucial to protecting sensitive information and maintaining online security. At times,...

The Recent Attack Last month, Clorox detected unauthorized users in some of its crucial IT systems. The company responded to the attacks by shutting down the affected systems as soon as they were aware of the situation. Clorox does believe that at this point in time,...

Span Port vs. Network Tap Span Port vs. Network Tap - which is best for you? Network taps and span ports serve a similar purpose but operate in different ways. Network taps are usually passive, and create a copy of all traffic on a network link, while...

Apple's September 2023 Zero-Day Exploit and Updates If you have not already, we strongly urge you to update your iPhone to the latest available firmware. Within the last day, Apple had rolled out an announcement making it known to its users that they have been breached...

Blue Light: Shedding Light on its Effects and Solutions In our technology-driven world where screens dominate our lives, the term "blue light" has become increasingly common. But what is blue light, and what are its effects on computer users? Whether you're a student burning the midnight...

  While Labor Day weekend is always the first Monday in September, it is much more than just a long weekend that takes us from the end of summer to the beginning of football (fall). More importantly, it is a day that is dedicated to recognizing...

More than half of the world's population is considered to be an "active" social media user. (Upwards of 4.5 billion users) There was a stable suicide rate among 10 to 24 year olds from 2000-2007, that jumped 51% between 2007-2017. A Balancing Act Such is life,...

Cloud services are designed to handle large amounts of data and can easily accommodate the growth of your organization. When you store your data in the cloud, you are entrusting your sensitive information to a third-party provider. Look for providers that have robust encryption,...

What is cybercrime? If you fear you've been attacked, take action. It isn't always easy to convict a cybercriminal. Today's Cyber-landscape It feels as though every day there is a new cyber attack that has swept the nation, or world, in some dramatic fashion. As I...

ecoATM is making a serious effort on reducing our waste from old tech You can turn in your phone, tablet, or mp3 player. Your Ultimate Source for Eco-Friendly Tech Solutions As businesses and individuals take strides to make more eco-responsible choices, one name is making an...

What is Mobile Device Management? Mobile Device Management (MDM) is a technology/practice used to manage and control mobile devices, such as smartphones and tablets, within an organization or workspace. MDM involves the deployment of software solutions to oversee and maintain these devices remotely while ensuring proper...

Remote monitoring and management (RMM) continues to grow and has become a very serious solution for many cybersecurity-minded companies. There are many benefits but that does not mean it is necessary for you and your company.  What is Remote Monitoring and Management? Remote monitoring and management...

Recent attacks across the country have affected entire hospitals, shutting down their systems and leaving many with no option but to close their doors to entering patients Defining and discussing EHR and EMR systems, their pros and cons, and how we can work against...

Three primary steps: Addressing immediate threats, hardening the terrain, and scaling national cybersecurity A continually evolving plan with general guidelines and principals to remain consistent with emerging threats. Read the entire plan here: https://www.cisa.gov/sites/default/files/2023-08/FY2024-2026_Cybersecurity_Strategic_Plan.pdf Plan of Anti-Attack The Cybersecurity and Infrastructure Security Agency (CISA) has recently...

The MOVEit transfer breach/ransomeware attacks have affected an estimated tens of millions. For a more conclusive list of companies that fell victim to these attacks check here:  https://konbriefing.com/en-topics/cyber-attacks-moveit-victim-list.html The Details of the Data Breach Over the last few days, via snail mail, Pension Benefit Information (PBI)...

Using SRFax SRFax is an online fax service that allows users to send and receive faxes using their computer or mobile device. It eliminates the need for traditional fax machines and offers a more convenient and environmentally friendly faxing solution. Users can access their faxes through...

Language Learning Models may be getting "dumber" over time Chat GPT 3.5 and 4 have been rather inconsistent We are at the tip of the iceberg for these programs and systems Large Language Models and Machine Learning - Tech's Latest Star If you have opened any...

Teams on Android Step 1: Download the Teams App Open the Google Play Store on your Android device. This icon "." In the search bar, type "Microsoft Teams" and tap the search icon. Locate the official Microsoft Teams app from Microsoft Corporation and tap on it. ...

How to Use Microsoft Teams Chat Feature Step 1: Sign in to Microsoft Teams Open the Microsoft Teams application on your computer or mobile device. Sign in using your Microsoft 365 account credentials (email and password). Step 2: Access the Chat Feature Once you're signed in, you'll...

Creating a Microsoft SharePoint folder: Step 1: Sign in to Microsoft SharePoint Open your web browser and go to the Microsoft SharePoint site - If you enter sharepoint.com, you will be redirected to the homepage. Sign in using your Microsoft 365 account credentials (email and password). Step...

  [video mp4="https://propersky.com/wp-content/uploads/2023/07/OneDrive-How-to-Save.mp4"][/video]   Option 1 : Using the OneDrive Web Depending on the web browser you use, you can upload files up to 250GB in size. (This limit is per file, not total.) Begin by signing in to your OneDrive account with your Microsoft credentials. Navigate to the...

Oregon passed a bill that will give consumers further control over their data 11 US States have taken similar measures Oregon's Consumer Data Privacy: An Analysis In today's digital age, the internet has become an integral part of our lives. From online shopping and social networking...

Installing/Running Linux on a Chromebook There are a few ways to run Linux on a Chromebook. One of the more common methods would be using Crouton, a script that allows the installation of Linux distributions from Chrome OS, without requiring to boot separately: First, you need...

Understanding Your Ubotie Keyboard Today we'll be discussing how to connect a Ubotie keyboard to a Macbook but, before we get into the connection process, it's essential to understand the basic components and features of your Ubotie keyboard. What many may overlook is that fact that...

Can Software Bypass Zero Trust Agents and Can Its Security Level Change? Zero trust is based on the principle of 'never trust, always verify.' Bypassing a zero trust agent is challenging but theoretically possible. Zero trust security is adaptable and adjusts to shifting threats Tech, and...

DDoS attacks typically only are targeting commercial networks (with lots of money) If you are worried about an attack at your house - typical online safety is encouraged; firewalls, frequent software updates, etc.   Am I being DDoSed (Distributed Denial of Service) In today's digital age, where...

How Difficult Could It Be? Earlier today, I was putting together a document and was told to add a letterhead to a document before sending it out. Given I have only done this a few times, and had used Photoshop and/or InDesign to achieve this, I...

  Addressing the issue of limited screen sharing options in Microsoft Teams. Support in video conferences: It provides additional support for screen sharing during meetings. Share specific screen parts: Users can share particular sections of their screen during meetings. Region to Share is a handy open-source...

How to Disable Outlook Email Forwarding Notification Have you ever seen a notification like this one in Outlook or Outlook Web Access? If so, here's some key things you should know about it.  You cannot turn it off.  Yes, that's correct, YOU CANNOT TURN IT OFF.  This...

  There have been two tragic deaths at Google's Manhattan office in the past two months. The world of tech needs to do a better job, as a whole, at prioritizing mental health. Job ≠ Life. The Imperfect Workplace Enveloped in a high-pressure environment positioned as the...

Dallas Police Department Falls Victim to Ransomware Attack Yesterday, May 3, 2023, the Dallas Police Department (site it now back up and running) was met with a tech security nightmare. The Police Department fell victim to a ransomware attack that was massively disruptive to their day-to-day...

Okay, while we have moved to a new office, we must note that it is the same us. On Tuesday we closed the doors on our Keswick Ave. location in Glenside, PA and moved not all too far, to Abington, PA. Our new address is...

The Benefits of Outsourcing IT Support for Small Businesses Cost-savings: Outsourcing you IT services can save you alot of money, almost immediately Expertise and Experience: You'll have access to an entire team of professionals. Increased Productivity: Spend less time worrying about IT and more time...

The Importance of Online Security It should go without saying that in today's day and age, online security is of the utmost importance. With an ever-increasing reliance on the internet for a variety of everyday activities from shopping to online banking, to connecting with our loved...

Image by Gerd Altmann from Pixabay Exploring Storage Options: Cloud vs. On-Premise  On-premise vs. Cloud Storage: Both are great, but they are not built equally.  Cloud storage is a great option for most; it’s cost efficient, effective, and reliable. On-premise storage allows for a higher level...

What Exactly Is IT Cybersecurity? IT cybersecurity is a protection system for your company’s IT network.  Cybersecurity technology is essential for protecting all of your programs and networks from unexpected digital attacks. This technology blocks important information from being stolen, deleted, or altered. It guards against identity...

Security education training and awareness, or security awareness training covers topics such as secure software design, password management, access privileges, secure network connections, social engineering and phishing, device security, threat response, data classification, physical and third-party application security, and much more. Together, the core aspects of...

The Russia-Ukraine conflict has been rampant for weeks. As the world observes global ripples throughout our economies, political climate, and even homes, the international conflict has given rise to numerous new issues. Cybersecurity and cyber operation risks are some of the most prevalent and pertinent...

Organizations must have comprehensive incident response, disaster recovery, and business continuity plans to ensure their company stays afloat. These plans decrease operational downtime, help preclude financial losses, and allow organizations to adapt and dynamically respond to threats. Moreover, an organization's crisis identification, mitigation, and recuperation proficiency...

  Overview uBlock Origin is a 3rd party browser extension that Proper Sky enables by default on our client endpoints.  After Business Email Compromise (BEC), internet browsing is the second-highest form of malware delivery.  Typically, legitimate advertising networks are taken over and javascript is written to inject payloads...

The Log4J vulnerability set the internet on fire. Throughout 2021 we saw handfuls of head-turning cyber attacks and vulnerabilities. Log4J was arguably the largest and most impactful one of the year. While cybercriminals rushed to exploit this vulnerability, they kept dozens of cybersecurity professionals and developers...

Cybersecurity professionals have caught more zero-day exploits than ever in the last year. According to reputable sources and researchers, over 70 zero-days were found, almost double that of 2020 and higher than any other year ever recorded.   Despite the eye-watering numbers, what does the prevalence of...

In the ever-evolving and increasingly popular fields of business and technology, upholding the best cybersecurity practices is paramount to ensure your customers, clients, or users aren't exposed to the countless threats plaguing the internet. In addition to your customers' virtual safety, businesses must remain vigilant...

Businesses can apply the business-managed service methodology to various aspects of entrepreneurship; IT is not a limiting factor. Contemporary companies implementing this strategy use their newly available time, resources, and less-stressed staff to tackle assignments that accelerate their growth and lead to upward scaling. ...

Businesses can apply the business-managed service methodology to various aspects of entrepreneurship; IT is not a limiting factor. Contemporary companies implementing this strategy use their newly available time, resources, and less-stressed staff to tackle assignments that accelerate their growth and lead to upward scaling. ...

A managed service is any task or set of tasks assigned to a third party. In the case of managed IT services, assigning IT duties to available professionals is a great way to ensure businesses get expert assistance, reduce costs and increase profit, lessen workloads...

A managed service is any task or set of tasks assigned to a third party. In the case of managed IT services, assigning IT duties to available professionals is a great way to ensure businesses get expert assistance, reduce costs and increase profit, lessen workloads...

A managed service is any task or set of tasks assigned to a third party. In the case of managed IT services, assigning IT duties to available professionals is a great way to ensure businesses get expert assistance, reduce costs and increase profit, lessen workloads...

A managed service is any task or set of tasks assigned to a third party. In the case of managed IT services, assigning IT duties to available professionals is a great way to ensure businesses get expert assistance, reduce costs and increase profit, lessen workloads...

Some people received fraudulent emails from @gmail.com addresses pretending to be Proper Sky. These invoices are false, here's how to tell....

How to Become HIPAA Compliant in Philadelphia Healthcare organizations in Philadelphia have had to follow HIPAA regulations for almost three decades. The purpose of the original legislation was to ensure patient health record safety by putting into place clear standards that organizations could follow. It's important...

How to Respond to a Healthcare Data Breach in Philadelphia In the peak of the digital age, cyberattacks are becoming more and more common, and healthcare facilities are unfortunately at the top of hackers’ list of targets. With a slew of sensitive information that’s worth a...

Phishing is a fraudulent attempt at obtaining one’s sensitive information. This often includes usernames, emails, phone numbers, passwords and other similar details. It’s often done by pretending to be a trustworthy or legitimate entity in order to fool unaware users....

The typical office employee sees more than 120 emails pass through their inbox every day. They have many duties to attend to, from creating documentation to managing projects. Workers are pressed for time and may not look too closely at emails before they send responses....

With the reality companies face your business needs a comprehensive set of security controls in place to thwart these attacks and stop attacks from getting in the way of productivity or creating massive financial losses. Learn more by reading our guide for corporate executives. ...

In simple terms, business continuity is what you do to make sure your business suffers the minimum possible disruption from an unexpected interruption. This could include a network crash, cyber attack, or physical damage to equipment. It's a concept that has replaced the old term,...

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