Business

Scalability is one of those buzzwords we hear constantly, especially in the tech and business world. It's touted as a crucial benefit of many products and services, but what does it actually mean for your business? Let’s dive deeper into what scalability really entails and...

We're excited to spotlight Juan, our Helpdesk Manager at Proper Sky! Recently promoted, Juan has taken on the responsibility of ensuring top-notch customer satisfaction. He’s committed to making sure our team not only resolves issues but does so in a way that continually enhances the...

  In today’s business climate, companies face seemingly impossible challenges: the ever-increasing speed of business, soaring customer expectations, and greater competition for resources. As companies across industries navigate this uncertainty, investments in people and the right technology have become paramount. Strategies for IT and application spending...

A guide to using the AI-powered assistant to streamline your note-taking process OneNote is a powerful tool for taking notes, organizing information, and collaborating with others. But sometimes, it can be hard to keep track of everything you have in your notebooks, especially if you have...

  CRN® Spotlights the Top IT Providers for Outstanding Performance and Growth Philadelphia, PA, August 5, 2024 – Proper Sky is thrilled to announce today that CRN®, a brand of The Channel Company®, has named Proper Sky to the No.101 spot on CRN’s 2024 Fast Growth 150...

  In this month’s employee spotlight, we’re thrilled to highlight David, one of our dedicated Helpdesk Technicians at Proper Sky. David has been an invaluable part of our team for a year! David’s journey into IT began with his passion for videogames. He initially went to school...

  Shadow IT is a phenomenon that lurks in the corners of organizations, presenting both opportunities and risks that businesses must grapple with in their quest for efficiency and innovation. What is Shadow IT? Shadow IT refers to the use of IT systems, devices, software, applications, and services...

  This month, we’re excited to spotlight Daine, our incredible Dispatcher who keeps Proper Sky’s help desk running smoothly. As the first point of contact for our clients, Daine expertly documents issues, creates tickets, and assigns them to the right engineers, all while making sure clients...

  As a small or medium-sized businesses (SMBs) you can't afford to overlook the importance of digital transformation. It's more than just a trendy term; it's a crucial step for survival and expansion. Digital transformation is about integrating digital technology into every aspect of your business to...

  Are you keeping up with the business tech world or falling behind? Small businesses leaders wear so many hats, it’s easy to push off things like tech innovation and IT strategic business planning when things simply work as they are now. But that’s where your SMB...

This month we’re thrilled to introduce you to Philip on the helpdesk support team. Role at Proper Sky When you call into Proper Sky, Philip is one of the first people you’ll speak to help get your issue or request documented and resolved. And lucky for you,...

  Are you taking the time to evaluate your strategic partners and vendors? Are you getting the value you deserve? Are your evolving business needs adequately met? Your IT services provider is no exception.  At Proper Sky we talk to several small businesses every week who outsource...

  This month we're excited to spotlight Dan, Proper Sky's Senior Project Engineer. Dan has been with the team since June and brings over 12 years of experience in the MSP industry and several advanced certifications - CompTIA Advanced Security Practitioner (CASP+), Microsoft 365 Certified: Azure...

Some people received fraudulent emails from @gmail.com addresses pretending to be Proper Sky. These invoices are false, here's how to tell....

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