We're excited to spotlight Juan, our Helpdesk Manager at Proper Sky! Recently promoted, Juan has taken on the responsibility of ensuring top-notch customer satisfaction. He’s committed to making sure our team not only resolves issues but does so in a way that continually enhances the...
Proper Sky, a leading IT managed services company, is thrilled to announce its inclusion in the esteemed 2024 Philadelphia 100 list. This prestigious ranking, organized by the Wharton Small Business Development Center and the Entrepreneurs' Forum of Greater Philadelphia, celebrates the region's fastest-growing privately held...
In today’s business climate, companies face seemingly impossible challenges: the ever-increasing speed of business, soaring customer expectations, and greater competition for resources. As companies across industries navigate this uncertainty, investments in people and the right technology have become paramount. Strategies for IT and application spending...
A guide to using the AI-powered assistant to streamline your note-taking process OneNote is a powerful tool for taking notes, organizing information, and collaborating with others. But sometimes, it can be hard to keep track of everything you have in your notebooks, especially if you have...
CRN® Spotlights the Top IT Providers for Outstanding Performance and Growth Philadelphia, PA, August 5, 2024 – Proper Sky is thrilled to announce today that CRN®, a brand of The Channel Company®, has named Proper Sky to the No.101 spot on CRN’s 2024 Fast Growth 150...
In this month’s employee spotlight, we’re thrilled to highlight David, one of our dedicated Helpdesk Technicians at Proper Sky. David has been an invaluable part of our team for a year! David’s journey into IT began with his passion for videogames. He initially went to school...
Last week, CrowdStrike, a leading cybersecurity firm, triggered the largest IT outage in history. The cause was not a hacker group, but rather an erroneous update pushed out. It's important to recognize the extent of this disruption, affecting 8.5 million PCs across various sectors and organization...
Shadow IT is a phenomenon that lurks in the corners of organizations, presenting both opportunities and risks that businesses must grapple with in their quest for efficiency and innovation. What is Shadow IT? Shadow IT refers to the use of IT systems, devices, software, applications, and services...
Channel Futures MSP 501 Recognizes Proper Sky among the Best Managed IT Companies In The Industry Proper Sky has been named as one of the world’s top-performing managed IT services providers in the prestigious 2024 Channel Futures MSP 501 rankings. Channel Futures MSP 501 has become a...
Are you frustrated with your Microsoft 365 or SharePoint environment? Do you struggle to find documents? Is it painful to share or collaborate with your colleagues? Chances are your M365 governance was not established correctly or kept up with. You have invested in Microsoft 365’s comprehensive suite...
This month, we’re excited to spotlight Daine, our incredible Dispatcher who keeps Proper Sky’s help desk running smoothly. As the first point of contact for our clients, Daine expertly documents issues, creates tickets, and assigns them to the right engineers, all while making sure clients...
Business leaders today face mounting pressure to mitigate any risks that could impact the financial health and operational continuity of their organizations. The complexities of global markets, tech advancements, and geopolitical and economic uncertainties have heightened the need for a robust and proactive approach to...
Staying connected and efficient is the keystone to running a successful business today. As the CEO or CFO of a small to medium-sized business, you understand the importance of getting the most value out of the tools you’re already paying for to keep your employees...
As a small or medium-sized businesses (SMBs) you can't afford to overlook the importance of digital transformation. It's more than just a trendy term; it's a crucial step for survival and expansion. Digital transformation is about integrating digital technology into every aspect of your business to...
We're thrilled to unveil the newest chapter in our company's journey: a brand-new logo! As part of a significant rebranding initiative, we've been working diligently to refresh our image and better reflect the essence of who we are and where we're headed. Our new logo comes...
Are you keeping up with the business tech world or falling behind? Small businesses leaders wear so many hats, it’s easy to push off things like tech innovation and IT strategic business planning when things simply work as they are now. But that’s where your SMB...
Tip to avoid choosing the wrong managed IT Services Provider Anytime you embark on a new relationship in your personal life, your friends and family ask if there are any red flags. The same goes for choosing an IT provider, or any critical business relationship for...
This month we’re thrilled to introduce you to Philip on the helpdesk support team. Role at Proper Sky When you call into Proper Sky, Philip is one of the first people you’ll speak to help get your issue or request documented and resolved. And lucky for you,...
Are you taking the time to evaluate your strategic partners and vendors? Are you getting the value you deserve? Are your evolving business needs adequately met? Your IT services provider is no exception. At Proper Sky we talk to several small businesses every week who outsource...
This month we're excited to spotlight Dan, Proper Sky's Senior Project Engineer. Dan has been with the team since June and brings over 12 years of experience in the MSP industry and several advanced certifications - CompTIA Advanced Security Practitioner (CASP+), Microsoft 365 Certified: Azure...
Our world is more digitally intertwined than ever and while it undoubtedly has made running your business much more efficient, it can also be a two-way street. As we stay connected and tap into technology innovation for its many benefits, we must beware that you...
Some people received fraudulent emails from @gmail.com addresses pretending to be Proper Sky. These invoices are false, here's how to tell....
While they primarily deal with email, Office 365 and G-Suite have become much, much more than just email. In this article, we’re going to be comparing 2 key products within these application suites: Microsoft 365 (which is different than Office 365) and G Suite Business...
A managed IT company can take over your help desk operations and deliver several major benefits to your organization. This article will cover those benefits....
The most comprehensive guide to Managed IT Services. Provides the historical context of the need for MSPs, and the proven value they provide businesses today....
In about one month Proper Sky will be celebrating it's 12th year in business. But many of you wouldn't know that because we've done a terrible job of communicating our business successes to our customers. The shoemaker with no shoes, or in our case, the...